General
NOEL respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your information when you use our website and services.
By providing your personal information through our website and/or services, you consent to:
The collection, processing, and use of your personal data as outlined in our Privacy Policy.
The use of your information for communication, marketing, and service improvement purposes.
The sharing of your information with third-party vendors necessary to fulfill service obligations.
The secure storage and protection of your personal data.
You have the right to withdraw your consent at any time by contacting us at info@noelseason.com. However, withdrawing consent may affect our ability to provide services to you.
Information We Collect
When you interact with website or book our services we may:
Personal Information: Collect personal information such as your name, email address, phone number and event/project details.
Payment Information: For billing purposes, collect payment-related data such as credit card and/or bank information.
Usage Data: Collect non-personal information such as browser type, IP address, and pages visited on the website.
How We Use Your Information
To process service bookings.
To provide and improve our services and customer experience
To communicate with you regarding your service requests, service-related information and project updates.
To develop and improve our website.
To process payments and manage financial transactions.
To send promotional materials or updates (if you have opted in).
Data Sharing
Third-Party Service Providers: We do not sell or rent personal data to third parties, however, we may share your information with trusted third-party vendors who help us process payments, deliver our services, manage marketing, or provide other services.
Legal Requirements: We may disclose your information if required by law or to protect our rights.
Cookies and Tracking
NOEL may use cookies on our website to enhance user experience. Cookies help us remember your preferences and analyse website traffic. You can control cookie settings through your browser settings.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Security
We take reasonable precautions to safeguard your data, using industry-standard security measures to protect your personal information from unauthorised access or disclosure.
We also encourage users to take necessary precautions when sharing information online.
Your Rights
You have the right to access, correct, or delete your personal information. You can request to opt-out of marketing communications at any time.
Contact us at info@noelseason.com to exercise your rights.
Governing Law
This Agreement shall be governed by and interpreted in accordance with the laws of New South Wales, and any disputes will be resolved in the appropriate courts within that jurisdiction.
Changes to Terms
NOEL reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be published on the website and the revised policy will take effect immediately after publication. Clients will be notified of any significant changes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@noelseason.com.